Triggered by a range of experiences recently I thought I would reflect on my learning journey. So over the last few weeks I’ve been dipping in and out of my blog posts from the last 5 years and thinking about how things have or haven’t changed or even if some of the things that I thought would happen are happening.
About 3 years ago I started sharing my thinking around the future of local government from a range of perspectives: what it might look like, how it might operate, how we might address the challenges we are facing now and also how we might help shape services…
This post “The future of local government” from June 2010 seems to reflect and hint at the situation I find myself in now – I wrote:
So we could get to a situation (I am making some big assumptions here but after all I’m only sharing some thinking) – I don’t believe it will be that long before we see it – where the only aspect of local government which is truly local is the actual service delivery and decision making. The organisation behind it all could well be a mix of local, regional, national and cloud based services all supporting an individual worker (who may not actually be employed by the council) to deliver a service to someone in a community.
To me this will mean that local government is purely going to be a conceptual layer – with greater transparency and openness, radical approaches to service delivery and support services, this will all mean that the only aspect of local we really need to focus on will be the People in the Community. In my view this will be a great outcome, albeit very painful and a political hot potato in some areas. But this approach in my opinion would drive out the inefficiencies in local government and offer greater local involvement in service design and creation.
The following week I posted a second post titled – “The future of local government – social enterprise council” – I wrote:
I do agree that there is a huge assumption that the general public would be willing to take over services, but i do think that currently we don’t engage people well enough to activate any desire they may have.
To foster and encourage this kind of active involvement requires a major shift in how people see public services, it requires everyday people to start thinking less about “public” services and more about “community” services and how they can get involved directly through volunteering or indirectly by sharing their views on what’s important to them.
These two posts resonate with me right now and reflect a lot of the topics and conversations I have with people
I’ve also previously blogged about the World of GovCraft where reframing some of the conversations and providing connections for people to engage would help trigger a set of responses and actions. I previously wrote:
So let me try to answer these questions now in the light of this post, I’m not saying that the responses are enough but there is something we can build on and develop further to really engage with people.
Urgent Optimism – The budget cuts in the public sector will mean that some services will no longer be offered or developed – if people (you or I) see these services as important and we want them to continue we will have to start getting involved or risk losing it altogether. The reality of the financial situation will mean that the threat is more real than ever.
Social Fabric – The government has made a big play during the election campaign and since about the Big Society, this is an attempt to unify people to a common agenda and common purpose which previously didn’t really exist in my view. I do think however we need to go a lot further and start talking and acting more local.
Blissful Productivity – Social tools are be used albeit sparingly to help mobilise people to get involved and contribute to solving the real world problems we are facing. The government have announced that they want citizens to contribute ideas to how we can save money and which services we should consider reducing funding on.
I think we need to connect the digitally mobile and engaged with the offline folk who traditional get involved to create richer conversations and deeper discussions about how we can shape local services.
Epic Meaning – The mission we have created is to reunite society, reconnect people locally and to provide services which meet the needs of local people. This mission can no longer be just the responsibility of a single local authority.
I think in so many ways the councils Tough Choices programme is starting to address these areas…ok it isn’t in the spirit of a game – as suggested in world of govcraft – but what it does is start to provide a level of urgency, it surfaces connections to existing social fabric, it suggests connections to tools and existing productivity and of course the epic meaning around why we need to come together to collaborate around new models of achieving outcomes.
The real question which remains unanswered is : will it work?
The beauty of blogging and sharing thinking and observation is that we can revisit this post in a couple of months or years and reflect on whether we started to trigger social change and achieve better outcomes.