Social Media – a what if…or even when?

On my way home yesterday i heard some what i assumed to be mothers talking about schools and what Oftsed reports they had had and whether they thought they were justified or not. One mother stated “I’m not sure the Oftsed report is worth anything because it doesn’t tell you what really happens only what they want you to know”.  Now i am not going to agree or disagree with that statement, however it did get me thinking……

In the shower this morning, i started to think more about those comments and related it to the customer ratings on ebay.

WHAT IF….Schools perhaps alongside Oftsed reports were rated by parents, governors and pupils in the same way that you rate a customer on ebay. The picture this would build in your head about that school would be amazing and the comments would be invaluable.

This could of course apply across a range of local and or central government services for example, schools (as mentioned above), social care providers and local businesses to name a few. It could also contribute to or even replace the CPA/CAA ratings.

Perhaps this is happening already in some areas and i am just unaware, but i feel it has huge opportunities for service improvement, service design and  delivery to have real and personal feedback included in an open and transparent way.

Damn those early bidders on ebay

This post was triggered by my wife, who has been slightly addicted to ebay recently after a long absence, caused by some crucial lost purchases.

We are both “watching” some items at present and what annoys the hell out of my wife is people who bid way in advance. Now i know it is down to the individual but my wife does prefer and some what enjoys the last minute frenzy that occurs when you frantically press the refresh button with seconds to go.

BUT and this is what drives my wife crazy, people decide to raise the price days in advance…..to directly quote my wife “Don’t they bloody understand the concept of late bidding, they are only making it more expensive for themselves and to those who actually want it”.

I have a theory here, i think that people who bid early are either friends or linked to the people who are selling to ensure that the price is good, i suspect that they have already arranged a price “offline” and are willing to lose the item should a better price come along.  I wonder whether there is a site which actually facilitates this “covert” ebay price scamming?

I am of course only suggesting this happens in frustration of losing a “kangeroo Poo”  t-shirt which i was desperate to own, but was not prepared to pay the inflated price (which was exactly the same as the shop price).

On that note and if you use ebay, please remember my wife’s saying as she may well be bidding against you during those last few seconds…..3.2.1 – congratulations you are the successful bidder.