Public Service Daft Punk Style

I’ve read with interest the recent Policy Exchange publication, which sounds a bit like a daft punk song 🙂  Smaller, Better, Faster, Stronger – remaking government for a digital age and was reassured to read  that there is a similar view of the future in relation to Digital and Local Public Services.

The publication in a broad context looks at government, central and local and makes a number of recommendations which I can’t argue with, nor would I want to. It is an interesting read and one which I’d recommend for those who are working in and around the digital agenda in the public sector.

The bit which aligned with the Digital Framework the most was the second part of the Executive Summary called The future awaits, where it outlines the climate and conditions which need to exist in order to see and enable the level of change and transformation required across the sector and beyond into our communities themselves.

It specifically refers to the ubiquitous climate and some of the capabilities that need to exist in order to support the paradigm shift in thinking and being Open by Default as opposed to simply being digital by default. It also eludes to the outcomes of growth and well-being but this is a no brainer really.

I’ve copied the section below but you can read the full publication here > Smaller, Better, Faster, Stronger – remaking government for a digital age

The future awaits
Over the course of this decade, two fundamental trends will cause us to radically rethink the way government works, with major implications for both policy and policymakers alike.

The first is the acceleration toward ubiquitous availability of general purpose digital technologies. This will make it possible to completely rethink how government organises itself, how it learns and adapts, and how it fosters innovation.

At the same time, a population that is always connected and at ease with a digital world will make it possible to entertain radical changes in the way public services are delivered without compromising on quality, engagement or accessibility.

The second is the shift toward openness as the default, not just in technology but across our economy and society. A genuinely open government that responds to the growing demand from citizens for accountability and participation will deliver better policies and foster stronger communities. And in an open, networked world, we will discover that many of the things that were once the sole preserve of governments are, in fact, sometimes better done by someone else entirely.


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